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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ethan Shepherd

Ethan Shepherd

October 11, 2024

5  out of  5
rating by Ethan Shepherd
"I got a call from Merari asking if i wanted to save money. Of course i did so she informed me of the benefits and then transferred me over to Carlos. Both of them gave me the info needed for me to switch and save. It was a very easy transition."
Profile photo of Merari Lopez

Merari Lopez

October 11, 2024

5  out of  5
rating by Merari Lopez
"Love working for Sylvia and all of my colleagues."
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Isaiah Stevenson

October 11, 2024

5  out of  5
rating by Isaiah Stevenson
"Mia has a fun and fantastic personality"
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natthan V

October 7, 2024

5  out of  5
rating by natthan V
"so i been laid off and happen to get another job but living paycheck to paycheck. so i am trying to pull money out of my 401k and pay off my car so i can have some money, and also rolling over my 401k. Sylvia is helping me with it because i really dont know a lot about it. she told me about the penalty cost and about the taxes i have to pay. did the math on what i really need to pull out. she even found out a few things about my 401k that can help me not have to pay the taxes on it. so far it been good and doing paperwork for it to happen. i am happy that i went to someone like Sylvia to help me with this."
We responded:
"Nathan, thank you for sharing your experience! I'm glad I could assist you with your 401k. It's wonderful to know that the information and support provided have been beneficial to you. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help! - Sylvia Benjamin, State Farm Insurance Agent"
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Jackeline Maldonado

October 4, 2024

5  out of  5
rating by Jackeline Maldonado
"Excelente servicio al cliente, su atención increíble y su amabilidad. Gracias a Merari López por su ayuda al traducirme en todo momento."
We responded:
"¡Nos gusta mucho ver reseñas como esta, Jackeline! Gracias por tomarse el tiempo para compartir su experiencia con nuestra oficina. Esperamos poder servirle con sus necesidades de seguro por muchos años más. - Sylvia Benjamin - State Farm Insurance Agent"
Profile photo of Dulce Mendoza

Dulce Mendoza

October 4, 2024

5  out of  5
rating by Dulce Mendoza
"Merari y Sylvia"
We responded:
"¡Dulce, gracias! Apreciamos su confianza depositada en nosotros para ayudarle a proteger lo más importante. - Sylvia Benjamin - State Farm Insurance Agent"
Profile photo of Ismael Velazquez ramirez

Ismael Velazquez ramirez

October 4, 2024

5  out of  5
rating by Ismael Velazquez ramirez
"Excellent job and service"
We responded:
"Thank you, Ismael! I'm glad you were satisfied with our service. Your positive feedback means a lot to us. If you need any further assistance, feel free to reach out anytime. - Sylvia Benjamin, State Farm Insurance Agent"
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Michael Hellman

October 3, 2024

5  out of  5
rating by Michael Hellman
"Courtney is always very friendly and helpful and a pleasure to deal with when I have any concerns. I Highy recommend State Farm in Nappanee IN. A+"
We responded:
"Michael, thank you for your wonderful review! I'm happy to hear that Courtney has been friendly and helpful with your concerns. We appreciate your recommendation and are grateful to have you as part of our State Farm family. If you ever need anything, don't hesitate to reach out! - Sylvia Benjamin - State Farm Insurance Agent"
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Randy Platz

September 30, 2024

5  out of  5
rating by Randy Platz
"Sylvia Benjamin State Farm has the best staff ever, they are all very friendly and helpful and pleasant to talk too!"
We responded:
"Randy, thank you for your review! I'm glad to know that our staff made a positive impression on you. If you ever need anything in the future, feel free to reach out! - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Phyllis Kirkdorffer

Phyllis Kirkdorffer

September 25, 2024

5  out of  5
rating by Phyllis Kirkdorffer
"Carlos was amazing and helped us get Rylee insured! Thank you State Farm"
We responded:
"Hi Phyllis, Carlos is indeed fantastic! I'm happy he could assist you in getting Rylee insured. Thank you for choosing State Farm and for your kind words. If you need anything else, we're here to help. - Sylvia Benjamin - State Farm Insurance Agent"
Profile photo of Margarita Sustaita

Margarita Sustaita

September 24, 2024

5  out of  5
rating by Margarita Sustaita
"La atención del cliente es excelente"
We responded:
"Margarita, gracias por tu reseña! Estoy muy contenta de que hayas tenido una excelente experiencia con nuestro servicio al cliente. Siempre nos esforzamos por brindar la mejor atención posible. Si necesitas algo más en el futuro, no dudes en contactarnos. - Sylvia Benjamin - State Farm Insurance Agent"
Profile photo of Mike Wagner

Mike Wagner

September 24, 2024

5  out of  5
rating by Mike Wagner
"Great interaction! Very pleasant and full of info"
We responded:
"Mike, thank you for your review! I'm glad you enjoyed working with our office. If you have any more questions or need further assistance, feel free to reach out anytime. - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Stephanie Whetten

Stephanie Whetten

September 20, 2024

4  out of  5
rating by Stephanie Whetten
"Keep insurance on my cars, with GREAT prices! I have 2 vehicles and surprisingly with this economy gotta have a great car insurance or Home!"
We responded:
"Stephanie, thank you for your positive feedback! I'm glad to hear that you're satisfied with the insurance coverage and pricing for your vehicles, especially in today's economy. If you ever have any questions or need further assistance, our office is here to help. - Sylvia Benjamin - State Farm Insurance Agent"
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Coach Kyle

September 19, 2024

5  out of  5
rating by Coach Kyle
"State Farm is an amazing insurance company that always takes care of you and looks after you no matter what! Sylvia is an amazing agent 🙌"
We responded:
"Thank you, Kyle! I'm glad you're satisfied with our services. It's wonderful to know you feel well taken care of. Your kind words about our office mean a lot. If you ever need anything, we're here for you! - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Marilee White

Marilee White

September 17, 2024

5  out of  5
rating by Marilee White
"Really wonderful staff and excellent prices. Always so kind"
We responded:
"Marilee, thank you for your wonderful review! We're glad you found our staff kind and our prices excellent. Your satisfaction means a lot to us. If you ever need anything, don't hesitate to reach out. - Sylvia Benjamin - State Farm Insurance Agent"
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Tim Martin

September 17, 2024

5  out of  5
rating by Tim Martin
"We had a recent re-eval on our property. It was super easy to set up an appointment to go over how we handling our escrow home owners insurance. State Farm is top notch."
We responded:
"Tim, thank you for your review! I'm glad to hear that setting up your appointment for the re-evaluation of your property was easy and that you found our service top-notch. If you have any further questions or need assistance in the future, feel free to reach out. We appreciate you! - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Jasmine Kidder

Jasmine Kidder

September 16, 2024

5  out of  5
rating by Jasmine Kidder
"Courtney was incredibly helpful and professional but yet personable and sweet throughout our interaction. She addressed my concerns with a perfect blend of expertise and friendliness, making the experience both efficient and pleasant! I will definitely be coming back to see her if ever needed."
We responded:
"Jasmine, thank you for your review! I'm glad Courtney was helpful and sweet throughout your interaction. She is a great part of our team. We appreciate your kind words and look forward to assisting you again whenever needed. - Sylvia Benjamin, State Farm Insurance Agent"
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Erlin Martínez

September 13, 2024

5  out of  5
rating by Erlin Martínez
"Muy buena atención muchas gracias por todo felicidades 👏"
We responded:
"Erlin, muchas gracias por tus amables palabras y felicitaciones. Estamos muy contentos de saber que recibiste una atención excelente. Siempre estamos aquí para ayudarte con lo que necesites. ¡Gracias por confiar en nosotros! - Sylvia Benjamin - State Farm Insurance Agent"
Profile photo of Julie Kyle

Julie Kyle

September 13, 2024

5  out of  5
rating by Julie Kyle
"Customer service is top notch here. From the moment you walk in the door you feel welcomed to be there. The whole staff is friendly and knowledgeable. I recently met with Sylvia for our annual insurance check up and she was able to show me ways to save money on our insurance needs. I would definitely recommend Sylvia Benjamin and her staff."
We responded:
"Julie, thank you for your review! I'm glad you felt welcomed at our office. It was a pleasure meeting with you for your annual insurance check-up and helping you find ways to save money. Your recommendation means a lot to us! If you have any further questions or need assistance, feel free to reach out anytime. - Sylvia Benjamin, State Farm Insurance Agent"
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Debi Jo

September 13, 2024

5  out of  5
rating by Debi Jo
"Great service!! And very friendly!!"
We responded:
"Debi Jo, Thank you for the review and your nice compliments about the service in our office.~Sylvia"
Profile photo of Loretta Griffin

Loretta Griffin

September 13, 2024

5  out of  5
rating by Loretta Griffin
"I am very pleased with the fast service I always receive when I need help with a question or claim. It's nice having my vehicle and home insured at the same company. The rates are always comparable or better than other companies. Reba and Courtney are very good at their jobs and keep me on track when it comes to the technical side of things. I love the family atmosphere when I need to stop by the office at Sylvia Benjamin State Farm. I look forward to continued coverage with this company 🙂"
We responded:
"Loretta, thank you for your wonderful review! I'm glad to know that you are satisfied with the service and rates for your vehicle and home insurance. Reba and Courtney are indeed valuable members of our team, and it's great to hear they keep you on track with the technical side of things. We appreciate your kind words about the family atmosphere at our office. We look forward to continuing to provide you with excellent coverage and service. If you ever need anything, don't hesitate to reach out! - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Blake Herr

Blake Herr

September 13, 2024

5  out of  5
rating by Blake Herr
"Very helpful. Carlos Torres answered all question and walked me thru everything."
We responded:
"Blake, thank you for your 5-star review! I'm glad Carlos was able to assist you effectively and answer all your questions. We appreciate your feedback! - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Creamicocoa Love

Creamicocoa Love

September 13, 2024

5  out of  5
rating by Creamicocoa Love
"Everyone is always patient and helpful."
We responded:
"Thank you for your kind words! I'm happy to know that our team has been patient and helpful. We appreciate your feedback and look forward to assisting you with any future needs. - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Brenda Williams

Brenda Williams

September 12, 2024

5  out of  5
rating by Brenda Williams
"My experience was really great you have excelent customer service"
We responded:
"Brenda, thank you for your wonderful review! I'm glad you had a great experience with our customer service. If you need any further assistance, feel free to reach out. - Sylvia Benjamin - State Farm Insurance Agent"
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chester heather

September 12, 2024

5  out of  5
rating by chester heather
"Carlos was amazing and very informative. Greatly appreciate his help"
We responded:
"Hi Chester! Carlos is a valuable member of our team, and I'm glad he could provide you with the information you needed. We appreciate your positive feedback and are here to help with any future needs! - Sylvia Benjamin - State Farm Insurance Agent"