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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lori Gray

Lori Gray

March 25, 2025

5  out of  5
rating by Lori Gray
"Carlos was the perfect agent to me. He has great communication and his customer service is always very professional. I wish there were more agents like him out here today. Can we clone him and spread him around.. Thank you, Lori Gray"
We responded:
"Thank you so much, Lori! I'm happy to hear that Carlos provided you with such excellent service. His professionalism and communication skills are truly commendable, and we're grateful to have him on our team. If you need any further assistance, feel free to reach out to our office anytime! - Sylvia Benjamin, State Farm Insurance Agent"
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Jack Cwellan

March 25, 2025

5  out of  5
rating by Jack Cwellan
"I received a call from a Grant or a Brandt and he was the nicest person! He actually got me interested in receiving a free quote."
Profile photo of Shawn Stahley

Shawn Stahley

March 25, 2025

5  out of  5
rating by Shawn Stahley
"Making the switch from Geico to Sylvia Benjamin-State farm was easy. Thank you, Merari for helping us decide to make the jump to a fantastic insurance. Dealing with you has been amazing and you have been such a big help."
We responded:
"Thank you, Shawn, for sharing your experience! I'm glad to hear that Merari was able to assist you in making the switch smoothly. It's wonderful to know that you found the process easy and helpful. If you have any questions or need further assistance, feel free to reach out anytime. We're here to help! - Sylvia Benjamin - State Farm Insurance Agent"
Profile photo of Stephanie Miller

Stephanie Miller

March 25, 2025

5  out of  5
rating by Stephanie Miller
"Great experience, always feel welcomed!"
We responded:
"Thank you, Stephanie, for sharing your experience! I'm glad to know you always feel welcomed with us. If you ever have any questions or need assistance, don't hesitate to reach out. We're here to help! - Sylvia Benjamin - State Farm Insurance Agent "
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Chad Milliken

March 25, 2025

5  out of  5
rating by Chad Milliken
"Very nice and kind. Nice place to come to."
We responded:
"Thank you, Chad! I'm glad you found our office welcoming and appreciated the atmosphere. If you ever have any questions or need assistance, feel free to reach out. We're here to help! - Sylvia Benjamin - State Farm Insurance Agent"
Profile photo of Tamra Leichtman

Tamra Leichtman

March 25, 2025

5  out of  5
rating by Tamra Leichtman
"Help me out a lot very friendly"
We responded:
"Thank you, Tamra! I'm happy to know that you found the assistance helpful and friendly. If you ever have more questions or need further assistance, feel free to reach out. We're here to help! - Sylvia Benjamin - State Farm Insurance Agent"
Profile photo of Jesse Berndt

Jesse Berndt

March 24, 2025

5  out of  5
rating by Jesse Berndt
"Carlos is really helpful"
We responded:
"Thank you, Jesse! I'm happy to hear that Carlos was able to assist you. We appreciate your feedback and are here for any future insurance needs or questions you might have. - Sylvia Benjamin - State Farm Insurance Agent"
Profile photo of Ray's Penny Farm

Ray's Penny Farm

March 21, 2025

5  out of  5
rating by Ray's Penny Farm
"It has always been a friendly experience, and payment is always quick and easy."
We responded:
"Thanks for your feedback! We're glad you found our service friendly and the payment process easy. If you have any questions or need help, just reach out! - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Yonic

Yonic

March 20, 2025

5  out of  5
rating by Yonic
"Awesome job thanks"
We responded:
"Thank you, Yonic! I'm happy to know you had a great experience with us. If you have any questions or need assistance in the future, feel free to reach out. - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Anthony Woodward

Anthony Woodward

March 19, 2025

5  out of  5
rating by Anthony Woodward
"Carlos Torres is an amazing high energy young man. Full of life. Great looking beard too"
We responded:
"Thank you, Anthony! I'm happy to hear that Carlos made such a positive impression. His enthusiasm and energy are truly appreciated. If you have any questions or need assistance, feel free to reach out. - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of mason

mason

March 17, 2025

5  out of  5
rating by mason
"Carlos took care of us and got us into a very good plan quickly. Good people good service."
We responded:
"Thanks, Mason, for sharing your experience! I'm glad Carlos helped you with your insurance needs. We appreciate your kind words about our team. Thanks for choosing us! - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Katelynn Counts

Katelynn Counts

March 17, 2025

5  out of  5
rating by Katelynn Counts
"Very helpful guy"
We responded:
"Thank you, Katelynn, for your kind words! I'm happy to know you found the service helpful. If you have any more questions or need assistance in the future, feel free to reach out. - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Kyra Counts

Kyra Counts

March 17, 2025

5  out of  5
rating by Kyra Counts
"Very helpful Carlos, thank you for insuring us through State Farm 👍"
We responded:
"Thank you, Kyra! I'm glad Carlos was able to assist you with your insurance needs. Thanks for choosing us! - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Richard counts

Richard counts

March 17, 2025

5  out of  5
rating by Richard counts
"Carlos was an amazing rep & very professional"
We responded:
"Richard, thank you for taking the time to leave us a review! Carlos is a wonderful member of our team and we are so glad to hear he was able to assist you with your insurance needs. We hope to continue serving your insurance needs for many years! - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Charles Porter

Charles Porter

March 17, 2025

5  out of  5
rating by Charles Porter
"My experience with State Farm was great, and Alonzo was very helpful, and knowledgeable."
We responded:
"Thank you, Charles, for sharing your experience! I'm happy to hear that Alonzo was helpful during your visit. If you have any more questions or need assistance in the future, feel free to reach out to our office. We're here to help! - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Hondra Chantea

Hondra Chantea

March 17, 2025

5  out of  5
rating by Hondra Chantea
"Alonzo was very nice to talk to and helped me save money!!!!"
We responded:
"Hondra, thank you! Alonzo is a fantastic asset to our team, and we’re glad he was able to deliver for your insurance policies. Your positive feedback means a lot to us. - Sylvia Benjamin, State Farm Insurance Agent"
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Michael Weaver

March 13, 2025

5  out of  5
rating by Michael Weaver
"The best thing is I’m not talking to a machine and I’m talking to real people."
We responded:
"Thank you, Michael, for your wonderful feedback! I'm glad you appreciate the personal touch we strive to provide. If you ever need assistance or have questions, feel free to reach out. "
Profile photo of Marlene Coots

Marlene Coots

March 13, 2025

5  out of  5
rating by Marlene Coots
"It's great that we can pay by phone and we have had excellent service for many years with State Farm. Sylvia Benjamin is very customer friendly and we have enjoyed working with her and her people since using this branch for the past 8 years or so. 😁👍"
We responded:
"Thank you so much, Marlene, for your wonderful feedback! I'm happy to know that our phone payment option and service have been beneficial to you over the years. It's been a pleasure working with you for the past 8 years, and I'm grateful for your kind words about our team. If you ever need assistance or have questions, feel free to reach out. We're here to help! 😊 - Sylvia Benjamin - State Farm Insurance Agent"
Profile photo of Alfred Mathes

Alfred Mathes

March 12, 2025

5  out of  5
rating by Alfred Mathes
"Always a pleasure speaking with everyone who answers the phone. Friendly, knowledgeable and willing to help you in anyway."
We responded:
"Thank you, Alfred, for your wonderful review! I'm happy to know that our team is providing friendly and knowledgeable service. We're always here to help with any questions or needs you may have. Feel free to reach out anytime! - Sylvia Benjamin - State Farm Insurance Agent"
Profile photo of Isaiah Schmucker

Isaiah Schmucker

March 11, 2025

5  out of  5
rating by Isaiah Schmucker
"Avery with State Farm helped me out and did an amazing job"
We responded:
"Isaiah, I'm pleased to hear that Carlos has been a great help to you! Providing exceptional service and assistance is our priority, and we're grateful for your positive feedback. If you need anything in the future, feel free to reach out to our office. Thank you for choosing us! - Sylvia Benjamin - State Farm Insurance Agent, Nappanee, IN"
Profile photo of Matthew Kiel

Matthew Kiel

March 8, 2025

5  out of  5
rating by Matthew Kiel
"Always having a great experience with this group!!"
We responded:
"Thank you, Matthew! I'm glad you're consistently having a great experience with us. If you ever have any questions or need assistance, feel free to reach out. We're here to help! - Sylvia Benjamin - State Farm Insurance Agent"
Profile photo of Chris Knight

Chris Knight

March 7, 2025

5  out of  5
rating by Chris Knight
"A highly experienced and supportive team dedicated to finding the best insurance solutions for me."
We responded:
"Thank you, Chris, for your wonderful feedback! I'm happy to know that our team could provide you with the best insurance solutions. We're always here to support you with any future needs or questions. Feel free to reach out anytime! - Sylvia Benjamin - State Farm Insurance Agent"
Profile photo of Ryan Miller

Ryan Miller

March 7, 2025

5  out of  5
rating by Ryan Miller
"The staff is very helpful and friends. Aswell as getting the work done very quickly and honestly."
We responded:
"Thank you, Ryan, for your wonderful feedback! I'm delighted to know that our staff was helpful and friendly, and that we were able to get the work done quickly and honestly. If you ever have any questions or need further assistance, feel free to reach out. We're here to help! - Sylvia Benjamin - State Farm Insurance Agent"
Profile photo of Caleb Geldner

Caleb Geldner

March 6, 2025

5  out of  5
rating by Caleb Geldner
"Very nice people. Reba is very efficient and nice."
We responded:
"Thank you, Caleb, for your wonderful review! I'm glad to hear that you found our team, especially Reba, to be efficient and nice. We're here to help with any of your insurance needs, so feel free to reach out anytime! - Sylvia Benjamin - State Farm Insurance Agent"
Profile photo of Kelsey Geldner

Kelsey Geldner

March 5, 2025

5  out of  5
rating by Kelsey Geldner
"All great people!! Reba has worked with us and is very kind and efficient!!"
We responded:
"Thank you, Kelsey, for your kind words! I'm glad Reba was able to assist you. She is a great addition to our team! Thank you for choosing us for your insurance needs! - Sylvia Benjamin, State Farm Insurance Agent"