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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Panchito Flores

Panchito Flores

September 5, 2024

5  out of  5
rating by Panchito Flores
"Exelente"
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Abigail Arevalo

September 5, 2024

5  out of  5
rating by Abigail Arevalo
"Muy buena atención"
We responded:
"¡Abigail, gracias! Apreciamos su confianza depositada en nosotros para ayudarle a proteger lo más importante. - Sylvia Benjamin - State Farm Insurance Agent, Nappanee, IN"
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Suzy P

September 4, 2024

5  out of  5
rating by Suzy P
"Really nice and friendly staff they will help you with everything that you need, I’m glad that I’m with State Farm"
We responded:
"Thank you, Suzy! I'm glad to know you had a positive experience with our team. We're happy to assist you with all your insurance needs. If you ever have any questions or need further assistance, feel free to reach out. - Sylvia Benjamin, State Farm Insurance Agent"
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Ashley Manns

September 3, 2024

5  out of  5
rating by Ashley Manns
"I spoke with Courtney today. She was very knowledgeable, and very helpful! She has great customer service skills. Thank you again, Courtney!"
We responded:
"Thank you, Ashley, for your wonderful review! I'm glad to hear that Courtney was able to assist you so effectively. Her knowledge and customer service skills are truly valuable to our team. If you need any further assistance, please don't hesitate to reach out. - Sylvia Benjamin, State Farm Insurance Agent"
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Daryl Miller

August 30, 2024

5  out of  5
rating by Daryl Miller
"Ashley did a great job getting me insurance and she stayed after.5 Thank you for great service. State Farm also covers a 15 passenger van too."
We responded:
"Daryl, thank you for your positive feedback! I'm glad to hear that Ashley provided you with great service and even stayed after to assist you. It's wonderful that we could help you with insurance for your 15-passenger van. If you have any future needs or questions, feel free to reach out. - Sylvia Benjamin, State Farm Insurance Agent"
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LuAnn Wiles

August 30, 2024

5  out of  5
rating by LuAnn Wiles
"Courtney Watson was extremely helpful in resolving our issues. She has excellent customer service skills and Jake is lucky to have her."
We responded:
"Thank you, LuAnn, for your wonderful review! I'm glad Courtney was able to assist you effectively. Her excellent customer service skills are indeed a great asset to our team. We appreciate your kind words and look forward to helping you with any future needs. - Sylvia Benjamin, State Farm Insurance Agent"
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Morgan McKee

August 30, 2024

5  out of  5
rating by Morgan McKee
"Very friendly and helpful!"
We responded:
"Morgan, thank you for your kind review! I'm happy to know you found our team friendly and helpful. If you need anything in the future, we're here to assist. - Sylvia Benjamin, State Farm Insurance Agent"
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Ricky Guevara

August 30, 2024

5  out of  5
rating by Ricky Guevara
"The person I was on the phone with was very helpful! I only called to get a quote but ended up getting the coverage, would recommend!"
We responded:
"Ricky, thank you for your wonderful review! I'm glad to hear that our team was able to assist you effectively and that you decided to get coverage with us. Your recommendation means a lot. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Sylvia Benjamin - State Farm Insurance Agent"
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Ron and Judy Jamison

August 29, 2024

5  out of  5
rating by Ron and Judy Jamison
"Due to a mixup on paying for my jewelry rider, Ashley reached out and I got it taken care of easily today. Even though by now it was 2 months overdue. She is always professional and friendly."
We responded:
"Thank you, Ron and Judy, for your review! I'm glad Ashley could assist you. Her professionalism and friendliness are truly valued in our office. If you have any further questions or need assistance, feel free to reach out anytime. - Sylvia Benjamin - State Farm Insurance Agent"
Profile photo of FeaDaHawk “FearDaHawk” _

FeaDaHawk “FearDaHawk” _

August 29, 2024

5  out of  5
rating by FeaDaHawk “FearDaHawk” _
"Carlos Torres this man is extremely helpful. Has always been very welcoming and a calm atmosphere. Definitely suggest going to this state farm and asking for the big baller Carlos!"
We responded:
"Hi, Carlos is indeed a valuable member of our team. I'm glad to hear that he has been helpful and welcoming, creating a calm atmosphere for you. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. - Sylvia Benjamin - State Farm Insurance Agent"
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Alisha Kern

August 29, 2024

5  out of  5
rating by Alisha Kern
"Carlos was so helpful and very nice. Not only did he explain everything in detail he was very welcoming. I have always been with state farm and this is why a very welcoming and nice atmosphere."
We responded:
"Thank you for the five-star review, Alisha! I'm glad Carlos was able to provide you with detailed explanations and a welcoming atmosphere. We appreciate your loyalty to State Farm and are grateful for your positive feedback. If you ever need further assistance, our office is here to help! - Sylvia Benjamin - State Farm Insurance Agent"
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Wendy Elam

August 29, 2024

5  out of  5
rating by Wendy Elam
"Courtney was very professional, knowledgeable and helpful. Thanks"
We responded:
"Thank you, Wendy, for your wonderful review! I'm glad to hear that Courtney was professional, knowledgeable, and helpful. We appreciate your feedback and are here for any future needs you may have. - Sylvia Benjamin - State Farm Insurance Agent"
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troy hahn

August 29, 2024

5  out of  5
rating by troy hahn
"Always very helpful and friendly people to chat with. Highly recommended"
We responded:
"Troy, thank you for your kind words and recommendation! We're happy to know you find our team helpful and friendly. If you ever need anything, we're here to assist. - Sylvia Benjamin - State Farm Insurance Agent"
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Taylor Elam

August 28, 2024

5  out of  5
rating by Taylor Elam
"Courtney Watson was so nice and super helpful. I appreciate her help!"
We responded:
"Taylor, thank you for your kind words about Courtney. I'm glad she was able to assist you. If you need any further help, feel free to reach out. - Sylvia Benjamin, State Farm Insurance Agent"
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Ida Mae Hershberger

August 28, 2024

5  out of  5
rating by Ida Mae Hershberger
"Courtney was very friendly n helpful. Thanx"
We responded:
"Thank you, Ida Mae, for your feedback. I'm glad to hear that Courtney was friendly and helpful. We appreciate your support and look forward to assisting you with any future needs.- Sylvia Benjamin, State Farm Insurance Agent"
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arlette maria oliva bocaletti

August 27, 2024

5  out of  5
rating by arlette maria oliva bocaletti
"We have been with State Farm for several years now, we changed insurance because “better price” at the end, you get for what you pay. We ran back to State Farm. They have helped us so much through all these years and we not only are costumers but we have a relationship. We love our insurance🩵"
We responded:
"Arlette, we love to see reviews like this! It’s great to have you back with State Farm. We truly appreciate your kind words and look forward to supporting you for many years to come. Thanks again! - Sylvia Benjamin, State Farm Insurance Agent"
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April Watson

August 24, 2024

5  out of  5
rating by April Watson
"Courtney is wonderful!"
We responded:
"Thank you, April! We're happy to know that Courtney provided you with wonderful service. We appreciate your feedback and look forward to assisting you with any future needs. - Sylvia Benjamin - State Farm Insurance Agent"
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Beatriz Uribe

August 23, 2024

5  out of  5
rating by Beatriz Uribe
"Tienen un excelente personal gracias me siento muy contenta"
We responded:
"Beatriz, gracias por sus amables palabras. Me alegra saber que se siente contenta con nuestro personal. Estamos aquí para ayudarle con cualquier necesidad futura. - Sylvia Benjamin - State Farm Insurance Agent"
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Cody Miller

August 23, 2024

5  out of  5
rating by Cody Miller
"All the staff are very friendly and offer all kinds of beverages. They help you understand the insurance if you don’t get it. Sylvia is very helpful with every kind of coverage you are looking for!"
We responded:
"Cody, thank you for your review. I'm glad to know that our team was able to help you understand your insurance options and that you found our office welcoming. We're always here to assist with any coverage needs you may have. - Sylvia Benjamin - State Farm Insurance Agent"
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Courtney Srotyr

August 22, 2024

5  out of  5
rating by Courtney Srotyr
"State Farm super awesome"
We responded:
"Thank you, Courtney! We're glad you think State Farm is awesome. Your feedback means a lot to us. If you need any assistance in the future, feel free to reach out. - Sylvia Benjamin - State Farm Insurance Agent"
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John Miretti

August 22, 2024

5  out of  5
rating by John Miretti
"Reba and Sylvia are professional, courteous, and genuine. Every time I meet with them they make me feel like a king. Sylvia remembers important details about my life and policy and always goes the extra mile. You will not find this caliber of customer service in any profession without extensive research and effort. Thank you, State Farm!"
We responded:
"John, thank you for your kind words. I'm glad to hear that Reba and our office have been able to provide you with professional and courteous service. It's wonderful to know that our efforts to remember important details and go the extra mile have made a positive impact. We appreciate your recognition and look forward to continuing to serve you. If you ever need anything, don't hesitate to reach out. - Sylvia Benjamin - State Farm Insurance Agent"
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Kent Helmuth (ndistheking)

August 21, 2024

5  out of  5
rating by Kent Helmuth (ndistheking)
"I had a great experience switching vehicles when I went through Sylvia's office. They made the process super simple when I purchased a new vehicle."
We responded:
"Kent, thank you for sharing your experience. I'm glad we could make the process of switching vehicles simple for you. If you need any further assistance, feel free to reach out. - Sylvia Benjamin - State Farm Insurance Agent, Nappanee, IN"
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Daryl Miller

August 21, 2024

5  out of  5
rating by Daryl Miller
"Courtney is an amazing person"
We responded:
"Thank you, Daryl, for your wonderful review. I'm happy to hear that Courtney made such a positive impression. We appreciate your feedback and look forward to assisting you with any future needs. - Sylvia Benjamin - State Farm Insurance Agent"
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Marlene Bontrager

August 20, 2024

5  out of  5
rating by Marlene Bontrager
"Courtney was wonderful!!!"
We responded:
"Thank you, Marlene! I'm glad to hear that Courtney provided wonderful service. We appreciate your feedback and look forward to assisting you with any future needs. - Sylvia Benjamin, State Farm Insurance Agent"
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Jenny Castellanos

August 20, 2024

4  out of  5
rating by Jenny Castellanos
"Lo recomiendo cien por ciento pregunten por luis Acosta habla español es muy amable y te ayuda en cualquier momento te explica todo a detalle tienen paciencia y sin salir de casa basta con una llamada lo recomiendo 💯 x 💯"
We responded:
"¡Gracias por su reseña excepcional, Jenny! Luis es una parte importante de nuestro equipo y nos complace saber que el pudo ayudarla con sus necesidades de seguro."