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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Landon Rodes

Landon Rodes

June 17, 2025

5  out of  5
rating by Landon Rodes
"Carlos was very helpful and to very good care of us."
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Mariah Childers

June 14, 2025

5  out of  5
rating by Mariah Childers
"Carlos was an absolute ANGEL!! I dont know shit about what coverage I need, but he made everything SO easy ans dumbed things down just enough for me to understand 😅"
We responded:
"Mariah, thank you for sharing your experience! I'm happy Carlos could make the process simple and clear for you. We appreciate your feedback and are here if you need anything else! - Sylvia Benjamin - State Farm Insurance Agent"
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Keenan akers

June 13, 2025

5  out of  5
rating by Keenan akers
"Ever since we have come here, we have been treated with great respect, and have always had a great experience. We get all our insurance needs here, and the rates are amazing. Every time we walk in, we are offered refreshments and shown top levels of customer service. Would greatly recommend to anyone for their insurance needs!"
We responded:
"Thank you, Keenan, for your wonderful feedback! I'm happy to know that you've consistently experienced respectful and exceptional service with us. It's great to hear that our rates and hospitality have met your expectations. We appreciate your recommendation and look forward to continuing to serve your insurance needs. Let us know if there's anything else we can assist you with! - Sylvia Benjamin - State Farm Insurance Agent"
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Nikki Allen

June 13, 2025

5  out of  5
rating by Nikki Allen
"Miss. Reba was so nice and understanding. I Love it!!! ❤️"
We responded:
"Thank you, Nikki! I'm happy to hear that Reba made such a positive impression. We appreciate your feedback and are always here to help with any insurance needs. Thanks for choosing us! - Sylvia Benjamin - State Farm Insurance Agent"
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Cheryl Luke

June 11, 2025

5  out of  5
rating by Cheryl Luke
"Working with the Sylvia Benjamin team is always pleasant and helpful. Reba Blosser is my go to when I have questions about different types of policies and coverages! Her experience and knowledge is what I look for!!!"
We responded:
"Thank you, Cheryl! I'm happy to hear that you find working with our team pleasant and helpful. Reba is indeed a valuable asset, and I'm glad she could assist you with her expertise. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help! - Sylvia Benjamin - State Farm Insurance Agent"
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jayden rodes

June 11, 2025

5  out of  5
rating by jayden rodes
"Amazing help with getting motorcycle insurance"
We responded:
"Thank you, Jayden! I'm happy to hear you had a great experience with getting insurance. Our office is always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you! - Sylvia Benjamin - State Farm Insurance Agent"
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Brian Welty

June 11, 2025

5  out of  5
rating by Brian Welty
"Nice people...been with State Farm for a long time."
We responded:
"Thank you, Brian! I'm happy to know you've had a positive experience with us and appreciate your loyalty to State Farm. If there's anything more we can do for you, just let us know! - Sylvia Benjamin - State Farm Insurance Agent"
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Olivia

June 11, 2025

5  out of  5
rating by Olivia
"Carlos Torres 10/10"
We responded:
"Thank you, Olivia! I'm happy to know that Carlos provided you with excellent service. We appreciate your feedback and look forward to assisting you with any insurance needs in the future. Let us know if there's anything else we can do for you! - Sylvia Benjamin - State Farm Insurance Agent"
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Trenton Simic

June 10, 2025

5  out of  5
rating by Trenton Simic
"Carlos is a intelligent and distinguished young gentleman. Very helpful."
We responded:
"Thank you, Trenton! I'm happy to hear that Carlos was able to assist you effectively. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you! - Sylvia Benjamin - State Farm Insurance Agent"
Profile photo of Rebecca Simic

Rebecca Simic

June 10, 2025

5  out of  5
rating by Rebecca Simic
"Carlos was very helpful when it came to filing an auto claim!"
We responded:
"Thank you, Rebecca! I'm happy to hear that Carlos was able to assist you with your claim. Our team is dedicated to providing helpful service, and it's great to know we met your expectations. If you need anything else, feel free to reach out! - Sylvia Benjamin - State Farm Insurance Agent"
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Sherri Ellis

June 10, 2025

5  out of  5
rating by Sherri Ellis
"Sylvia has a great team. You feel cared for from the moment you walk through the door. Everyone works hard for their potential customers and their policy owners. Stop in and save some money."
We responded:
"Thank you, Sherri, for the amazing review! Our team works hard to provide a great insurance experience in Nappanee and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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jeanna smith

June 10, 2025

5  out of  5
rating by jeanna smith
"Ashley was very pleasant and quick to help me out with my concerns. It’s always a pleasure to do business with Ashley & Sylvia. Thank you so much!"
We responded:
"Thank you, Jeanna! I'm happy to hear that Ashley was able to assist you so efficiently. It's wonderful to know you enjoy working with both Ashley and me. We appreciate your support and look forward to helping you with any future needs. Let us know if there's anything else we can do for you! - Sylvia Benjamin - State Farm Insurance Agent"
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Brenda Bontrager

June 6, 2025

5  out of  5
rating by Brenda Bontrager
"Alonzo @ State Farm did a great job to get me immediate coverage. I would recommend them. Thank you"
We responded:
"Thank you, Brenda! I'm happy to hear that Alonzo was able to assist you with immediate coverage. Your recommendation means a lot to us. If you need anything else, feel free to reach out! - Sylvia Benjamin - State Farm Insurance Agent"
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Christina Scott

June 6, 2025

5  out of  5
rating by Christina Scott
"Quick response time. Was able to complete everything over the phone."
We responded:
"Christina, we appreciate your kind words! Thank you for choosing us as your coverage provider! - Sylvia Benjamin, State Farm Insurance Agent"
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Lyle Miller

June 6, 2025

5  out of  5
rating by Lyle Miller
"Had a good experience!"
We responded:
"Thank you, Lyle! I'm happy you had a good experience with us. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us! - Sylvia Benjamin - State Farm Insurance Agent"
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Elizabeth Williams

June 5, 2025

5  out of  5
rating by Elizabeth Williams
"I was a little worried about how getting insurance would go. My agent, Alonzo Chantea, was extremely helpful and reassuring. He helped me understand my plan so that I was sure I was getting the best deal. I would recommend anyone looking for insurance to reach out to Alonzo."
We responded:
"Thank you for your review, Elizabeth! I'm delighted to hear that Alonzo was able to provide such helpful and reassuring service. It's wonderful to know that you feel confident about your insurance plan. We appreciate your recommendation and are here for any future needs or questions you might have! - Sylvia Benjamin - State Farm Insurance Agent"
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Hannah Hendrickson

June 5, 2025

5  out of  5
rating by Hannah Hendrickson
"Alonzo From State Farm was very easy to work with. He handles his business quick and appropriate. He is very knowledgeable and was fun to work with."
We responded:
"Thank you for your review, Hannah! I'm happy to hear that Alonzo made your experience enjoyable and efficient. His knowledge and approach are truly valued here. If you ever need anything else, feel free to reach out! - Sylvia Benjamin - State Farm Insurance Agent"
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Victor Balica

June 5, 2025

5  out of  5
rating by Victor Balica
"Alonzo is one of the most professional workers I’ve met he has helped me with my needs quickly and professionally"
We responded:
"Thank you, Victor! I'm happy to hear that Alonzo provided you with such professional and efficient service. Our team is dedicated to meeting your needs promptly. If there's anything else we can assist you with, feel free to reach out! - Sylvia Benjamin - State Farm Insurance Agent"
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Kathleen Blank

June 5, 2025

5  out of  5
rating by Kathleen Blank
"This place is amazing. The people are friendly and very helpful."
We responded:
"Thank you, Kathleen! I'm happy to hear that you found our team friendly and helpful. We’re committed to providing excellent service, and your feedback means a lot to us. Let us know if there's anything else we can assist you with! - Sylvia Benjamin - State Farm Insurance Agent"
Profile photo of Wolfzey Wreckage

Wolfzey Wreckage

June 5, 2025

5  out of  5
rating by Wolfzey Wreckage
"Great help"
We responded:
"Thank you, Wolfzey Wreckage! I'm happy to know you found our assistance helpful. If you ever need anything else, feel free to reach out. Thanks for choosing us! - Sylvia Benjamin - State Farm Insurance Agent"
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Wesley Smith

June 5, 2025

5  out of  5
rating by Wesley Smith
"The agent that helped me, Alonzo Chantea he is an absolute amazing human, great help, helped me save a ton of money on a new car. P.S. he was pretty cute :)"
We responded:
"Thank you, Wesley! I'm so happy to hear about your positive experience with Alonzo. It's wonderful to know he was able to assist you effectively and help you save money on your new policy. If you have any more questions or need further assistance, feel free to reach out anytime! - Sylvia Benjamin - State Farm Insurance Agent"
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Tay-Tay Kitty

June 5, 2025

5  out of  5
rating by Tay-Tay Kitty
"I really love this insurance :)) They are always so kind and sweet over the phone!! Thank you Ashley for your help."
We responded:
"Thank you, Tay-Tay Kitty! I'm happy to hear you love our insurance and that our team, especially Ashley, has been kind and helpful. We appreciate your support and are here for any future needs! - Sylvia Benjamin - State Farm Insurance Agent"
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Marilyn Zarse

June 3, 2025

5  out of  5
rating by Marilyn Zarse
"Not a problem with the payment or the car coverage"
We responded:
"Thank you, Marilyn! I'm happy to know that you're satisfied with your payment and car coverage. If you ever have any questions or need assistance, feel free to reach out. Thanks for choosing us! - Sylvia Benjamin - State Farm Insurance Agent"
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Willie Berry

May 30, 2025

5  out of  5
rating by Willie Berry
"Ashley was very helpful"
We responded:
"Thank you, Willie! I'm glad to hear that Ashley was able to assist you. We appreciate your feedback and are here for any future insurance needs or questions you may have. - Sylvia Benjamin, State Farm Insurance Agent"
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Travis Smith

May 29, 2025

5  out of  5
rating by Travis Smith
"Alonzo went above and beyond to get us the coverage we needed and then some! Very professional and informative!"
We responded:
"Thank you, Travis, for sharing your experience! I'm glad to hear that Alonzo provided you with the coverage you needed and more. His professionalism and informative approach are truly appreciated. If you have any further questions or need assistance, feel free to reach out to our office! - Sylvia Benjamin - State Farm Insurance Agent"